Terms of Service

Last Updated  •  August 17, 2026

Welcome to the Thermostat Masters website. These Terms of Service ("Terms") govern your use of https://www.thermostatmasters.com/. By using our site, you agree to these Terms. If you don't agree, please don't use the site.

Who We Are

Thermostat Masters is a licensed and insured HVAC company based in Clayton, NC, serving Raleigh, the Triangle and surrounding counties.

Using Our Website

This website is meant to give you information about our HVAC services, help you request a quote or schedule service, and answer common questions homeowners and business owners have about heating, cooling, water heaters, and indoor air quality.

You agree to use the site only for lawful purposes and not to:

• Attempt to gain unauthorized access to our systems
• Interfere with the site's normal operation
• Copy, scrape, or reuse our content without permission
• Submit false or misleading information through our forms

Requesting Service

Submitting a form on our website, whether for a quote, an estimate, or a service appointment, is a request for us to contact you. It doesn't guarantee a specific price, appointment time, or that we can complete the work. Final pricing and scheduling are confirmed directly with you, either by phone, text, or in person, before any work begins.

Our contact and scheduling forms run through Housecall Pro, a third-party platform. Use of that form is also subject to Housecall Pro's own terms.

No Guarantee of Results

Anything on this website, including blog articles, FAQ content, and general HVAC advice, is for general informational purposes. It's not a substitute for an in-person diagnosis by one of our technicians. HVAC systems vary, and the right solution for your home or business depends on details we can only assess in person.

Use of AI

Some content on this website, including blog articles and service page copy, may be created with the help of artificial intelligence tools. All AI-assisted content is reviewed by our team for accuracy before it's published. If we use any AI-powered tools to help respond to inquiries or manage service requests, they operate under our supervision and don't replace the judgment of our licensed technicians when it comes to diagnosing or servicing your HVAC system.

Pricing and Promotions

Prices, coupons, financing offers, and rebate information on this site are subject to change and may have conditions, such as being limited to first-time customers or a specific time frame. Details for any current offer are listed on the offer itself or provided when you speak with us directly.

Intellectual Property

The content on this website, including text, photos, graphics, and logos, belongs to Thermostat Masters unless otherwise noted, and can't be copied or reused without our written permission.

Third-Party Links

Our site may link to third-party sites, such as our Google Business profile, financing partners, or social media accounts. We don't control those sites and aren't responsible for their content or privacy practices.

Limitation of Liability

We work hard to keep the information on this site accurate and up to date, but we don't guarantee it's error-free. To the fullest extent allowed by law, Thermostat Masters isn't liable for any damages arising from your use of this website or reliance on its content.

Governing Law

These Terms are governed by the laws of the State of North Carolina, without regard to conflict of law principles.

Changes to These Terms

We may update these Terms from time to time. The "Last Updated" date above reflects the most recent version. Continued use of the site after changes means you accept the updated Terms.